| 1. |
What is
EAZ-FIX? |
| 2. |
How does EAZ-FIX work? |
| 3. |
What is a snapshot? |
| 4. |
Is snapshot a backup image of the drives? |
| 5. |
How long does EAZ-FIX
take to create a snapshot for restore to a snapshot? |
| 6. |
How much disk space does
EAZ-FIX
need for taking a snapshot? |
| 7. |
Can I schedule EAZ-FIX to
take automatic snapshots? |
| 8. |
Will I be able to use EAZ-FIX
if Windows fails to boot up? |
| 9. |
What kind of problems can
EAZ-FIX fix? |
| 10. |
I don't have EAZ-FIX
installed, I am having problems with my PC. Can I
use EAZ-FIX to recover my PC? |
| 11. |
How is EAZ-FIX different
from Windows system Restore? |
| 12. |
What operating systems
and file systems are supported by EAZ-FIX? |
| 13. |
Does EAZ-FX support
64bit Windows OS? |
| 14. |
Does EAZ-FIX support Linux? |
| 15. |
Can I install EAZ-FIX on
servers or RAID drives? |
| 16. |
Can I install EAZ-FIX on dual-boot systems? |
| 17. |
Does EAZ-FIX support unattended setup, network
deployment or deployment in system images? |
| 18. |
If I don't like the
snapshot I restored to, can I go back? |
| 19. |
I forgot my EAZ-FIX
administrator password, how can I recover the
password? |
| 20. |
Can I hide EAZ-FIX
program interface from end-users? |
| 21. |
What is Baseline Shield? |
| 22. |
How does Baseline Shield
work? |
| 23. |
What's the main
difference between EAZ-FIX and Baseline Shield? |
| 24. |
How long does it take
Baseline Shield to restore to the baseline? |
| 25. |
Does Baseline Shield
support MAC or Linux? |
| 26. |
How much is the network
management console for Baseline Shield? |
| 27. |
What is Easy Image? |
| 28. |
How is Easy Image
difference from EAZ-FIX? |
| 29. |
How is Easy Image
different from Symantec Ghost? |
| 30. |
Can I use Easy Image to
deploy systems? |
| 31. |
How can I purchase EAZ
Solution products? |
| 32. |
How do I activate the
products after purchasing it? |
| 33. |
What's your
refund policy? |
|
|
|
|
| 1. |
What is EAZ-FIX? |
| |
EAZ-FIX is a PC time machine. It allows user to
instantly undo PC problems by reverting the PC back
to last hour, yesterday, last week or last month.
EAZ-FIX works even if Windows O.S. fails to start
up. |
|
 |
| 2. |
How does EAZ-FIX work? |
| |
The core of EAZ-FIX is a PC snapshot
technology. A
snapshot is WYSIWYG - What You See Is What You Get.
You can recover files from snapshots and rollback
system to snapshots. |
|
|
| 3. |
What is a snapshot? |
| |
Practically speaking, snapshot is a "picture" of
the PC at a given time. A snapshot contains 100% of
system, programs, settings and user data.
Technically speaking, a snapshot is a map of the
hard drive sectors and the map's indexing system
based on very complicated algorithms. |
|
|
| 4. |
Is snapshot a backup
image of the drives? |
| |
No, snapshot is not a backup. (EAZ-FIX does offer a
drive backup feature but that's not what the
snapshot is.) |
|
|
| 5. |
How long does EAZ-FIX take
to create a snapshot or restore to a snapshot? |
| |
Seconds. Another evidence snapshots are not backups. |
|
|
| 6. |
How much disk space does
EAZ-FIX need for taking a snapshot? |
| |
Very little. A snapshot is only a table
recording all the data on the hard drive at the time
of the snapshot, not actual backup of files on
the hard drive. |
| |
|
| 7. |
Can I schedule EAZ-FIX
to take automatic snapshots? |
| |
Yes, you can create schedule
tasks to take automatic snapshots hourly, daily,
weekly, every time the PC boot up, 1st boot up of
the day or before a program is running. |
| |
|
| 8. |
Will I be able to use
EAZ-FIX if Windows fails to boot up? |
| |
Yes,
EAZ-FIX has a subsystem console which works pre
Windows OS. You can take snapshots and restore system
from subsystem console. To access subsystem console, press HOME
key when you see the EAZ-FIX splash screen during boot up. |
| |
|
| 9. |
What kind of
problems can EAZ-FIX fix? |
| |
Any kind of PC software problems. As long as it's
a software problem and as long as you have a good snapshot, you
can always get back to it. |
| |
|
| 10. |
I don't have EAZ-FIX
installed, I am having problems with my PC. Can I use EAZ-FIX
to recover my PC? |
| |
No,
EAZ-FIX is a pro-activate protection solution. Not a reactive
recovery solution. |
| |
|
| 11. |
How is EAZ-FIX
different from Windows System Restore |
| |
Windows System Restore only provides rollback for the
Windows's system file and registry. EAZ-FIX provides
rollback
for the entire drive including Windows OS, third
party applications, system settings, Windows
registry and data. Windows System Restore only
works in Windows OS, it's not a help if Windows
fails. EAZ-FIX still works even if Windows
OS fails to start-up. |
| |
|
| 12. |
What operating
systems and file systems are supported by EAZ-FIX? |
| |
Windows 2000, Windows XP
Home/Professional, Windows Vista.
FAT, FAT32 and NTFS. |
| |
|
| 13. |
Does EAZ-FIX support
64bit Windows OS? |
| |
Yes |
| |
|
| 14. |
Does EAZ-FIX Support
Linux? |
| |
No |
| |
|
| 15. |
Can I install EAZ-FIX
on servers or RAID drives? |
| |
No,
EAZ-FIX is not a server product. It's not designed to
support RAID drives. |
| |
|
| 16. |
Can I install EAZ-FIX
on dual boot systems? |
| |
Yes, you need to select Custom Setup and install
EAZ-FIX in
each OS. Check for details in EAZ-FIX User's Guide. |
| |
|
| 17. |
Does EAZ-FIX support
unattended setup, network deployment or deployment
in system images? |
| |
Yes, check for details in
EAZ-FIX deployment whitepaper. |
| |
|
| 18. |
If I don't like the
snapshot I restored to, can I go back? |
|
Yes, you can roll back and roll forward between snapshots. |
| |
|
| 19. |
I forgot my EAZ-FIX
administrator
password, how can I recover the password? |
| |
Please follow the steps provided in this KB article
to recovery your password:
http://www.eazsolution.com/kb/article.php?id=083 |
| |
|
| 20. |
Can I hide EAZ-FIX
program interface from end-users? |
| |
Yes |
| |
|
| 21. |
What is Baseline
Shield? |
| |
Baseline Shield is a PC baseline enforcement software.
It allows PC workstations to start-up fully
functional with their desired system configurations.
Regardless of what any user may attempt to do to the
systems, including erasing files, installing
software, downloading programs or deliberately
tampering with registry settings. Baseline Shield
will reset the PCs to their desired settings upon
restart, making the workstations perfectly
configured and available for the next user. |
| |
|
| 22. |
How does Baseline
Shield work? |
| |
Baseline Shield restores the computer workstations
to its baseline discarding any changes made to the
system upon restart. The baseline can be updated
after installing new software or applying system
updates. |
| |
|
| 23. |
What's the main
difference between EAZ-FIX and Baseline Shield? |
| |
EAZ-FIX and Baseline Shield are different products
designed for different purpose and targeted for
different users. EAZ-FIX is a PC rollback software,
its target audience are regular PC users. Baseline
Shield is a reboot and restore software, its target
audience are schools computer labs, Internet Cafes
where people share the computers. |
| |
|
| 24. |
How long does it take
Baseline Shield to restore to the baseline? |
|
Instantly |
| |
|
| 25. |
Does Baseline Shield
support MAC or Linux? |
| |
No |
| |
|
| 26. |
How much is the
network management console for Baseline Shield? |
| |
It's free. |
| |
|
| 27. |
What is Easy Image |
| |
Easy Image is an affordable and reliable drive image
solution that allows you to create backup images of
hard disk or partition in user-friendly Windows
interface with just several clicks. Easy Image
protects your valuable data from disasters in the
most simple and effective way! |
| |
|
| 28. |
How is Easy Image
different from EAZ-FIX? |
|
EAZ-FIX is a PC rollback software. EAZ-FIX reverts
PC back in time to snapshots, the snapshots are not
backup of the drives. Because no backup involved,
EAZ-FIX can rollback computer in seconds. Easy Image
is a drive backup solution, it create backup images
for drives or partitions. |
| |
|
| 29. |
How is Easy Image
different from Symantec Ghost? |
|
Easy Image is an cheaper and simpler alternative to
Symantec Ghost. |
| |
|
| 30. |
Can I use Easy Image to
deploy systems? |
| |
Yes |
|
|
| 31. |
How can I purchase EAZ Solution products? |
| |
Please send your purchase inquiry to
sales@eazsolution.com
for the local reseller and purchase information. |
|
|
| 32. |
How do I activate the products after purchasing it? |
| |
For information on how to activate your copy of EAZ
Solution product,
please visit this page:
http://www.eazsolution.com/en/activation.php |
|
|
| 33. |
What's your refund policy? |
| |
All our products have full featured 15-day demo
available for download. We recommend you to try the
demo before make a purchase. But if you are not
satisfied with the program after purchase, we will
refund your purchase within 15 days IF THE LICENSE
HAS NOT BEEN USED. (Sorry we have to add this to the
refund policy. We had one customer who purchased a
license, used it and requested a refund for 7
times.) |
| |
|
Products
