| 1. |
What is
EAZ-FIX? |
| 2. |
What is the
different among EAZ-FIX Standard, EAZ-FIX Professional and
EAZ-FIX RMC? |
| 3. |
How does EAZ-FIX work? |
| 4. |
What is a snapshot? |
| 5. |
How many
snapshots can I take with EAZ-FIX? |
| 6. |
Can I take a snapshot
every time I turn on the my PC? |
| 7. |
Can I take a
snapshot before I setup a new program? |
| 8. |
Can I delete snapshots? |
| 9. |
How much disk space do I
need to take a snapshot? |
| 10. |
What kind of problems
can EAZ-FIX solve? |
| 11. |
Can EAZ-FIX restore
system from format? |
| 12. |
How is EAZ-FIX
different from backup software? |
| 13. |
Can I still use EAZ-FIX
to fix my PC's hardware problems? |
| 14. |
Is EAZ-FIX a
replacement of my backup software? |
| 15. |
I didn't have EAZ-FIX
installed, I am having problems with my PC, can I use EAZ-FIX
to recover files or system? |
| 16. |
What is the difference between EAZ-FIX
and Ghost? |
| 17. |
What is the difference between EAZ-FIX
and XP System Restore? |
| 18. |
What operating systems
are supported by EAZ-FIX? |
| 19. |
What file systems are
supported by EAZ-FIX? |
| 20. |
Does EAZ-FIX support
Windows XP 64? |
| 21. |
Does EAZ-FIX Support Linux? |
| 22. |
Can
I install EAZ-FIX on servers or RAID drives? |
| 23. |
Can I install EAZ-FIX on dual boot systems? |
| 24. |
Does EAZ-FIX support
silent setup? |
| 25. |
Can I deploy EAZ-FIX
with Symantec Ghost or other imaging software? |
| 26. |
How can I restore the
system when I can't even boot into Windows? |
| 27. |
If I don't like the
snapshot I restored to, can I go back? |
| 28. |
I forgot my EAZ-FIX
password, how can I recover the password? |
| 29. |
Can I hide EAZ-FIX
program interface from end-users? |
| 30. |
Can I defrag the drives
protected by EAZ-FIX? |
| 31. |
Why is there no pricing information on your site? |
| 32. |
How do I
activate my copy of EAZ-FIX? |
|
|
|
|
| 1. |
What is EAZ-FIX? |
| |
EAZ-FIX is a PC rollback software. It allows PC to go back in time to undo any current problems. |
|
 |
| 2. |
What is the different
among EAZ-FIX Standard, Professional and Enterprise? |
| |
EAZ-FIX Standard only allows one
updatable baseline snapshot. EAZ-FIX Professional allows up
to 60,000 snapshots. EAZ-FIX RMC is a remote
management console which allows administrators to
remotely manage EAZ-FIX Standard and
Professional clients. |
|
|
| 3. |
How does EAZ-FIX work? |
| |
EAZ-FIX allows you to take snapshots of your PC. You can
recover files from snapshots or restore system to snapshots. |
|
|
| 4. |
What is a snapshot? |
| |
Technically speaking, a snapshot is a map of the hard drive
sectors and the map's indexing system. Practically speaking, a
snapshot is a "picture" of the PC at a given time. |
|
|
| 5. |
How many snapshots can
I take with EAZ-FIX? |
| |
EAZ-FIX Standard only allows one baseline snapshot, EAZ-FIX
Professional allows up to 60,000 snapshots. |
|
|
| 6. |
Can I take a snapshot
every time I turn on the PC? |
| |
Yes, you can create a "snapshot @ restart"
schedule to take new snapshots during reboot. |
| |
|
| 7. |
Can I take a snapshot before I setup a new program? |
| |
Yes, you can create an event based snapshot schedule. You can
define any event to trigger a snapshot. |
| |
|
| 8. |
Can I delete snapshots? |
| |
Yes |
| |
|
| 9. |
How much disk space
do I need to take a snapshot? |
| |
It depends on how much data has been changed since
last snapshot, EAZ-FIX will only snapshot the delta to
take a new snapshot. |
| |
|
| 10. |
What kind of
problems can EAZ-FIX solve? |
| |
Any kind of PC software problems. As long as it's
a software problem and as long as you have a good snapshot, you
can always get back to it. |
| |
|
| 11. |
Can EAZ-FIX restore
system after format? |
| |
Yes, but at the time of formatting the drive, EAZ-FIX
needs to be installed and enabled. |
| |
|
| 12. |
How is EAZ-FIX
different from backup software? |
| |
EAZ-FIX does not backup files, therefore it does not
require a lot of space or extra devices to run. In addition, EAZ-FIX can recover files and system in seconds. EAZ-FIX can
also recover the system when Windows OS fails. Backup software
cannot do these. |
| |
|
| 13. |
Can I use EAZ-FIX to
fix my PC's hardware problems? |
| |
No,
EAZ-FIX
is a software product. It can't fix problems
caused by hardware failure. |
| |
|
| 14. |
Is EAZ-FIX a
replacement of my backup software? |
| |
No,
EAZ-FIX is not designed to be the replacement of
backup software. EAZ-FIX allows you to undo PC problems in
seconds, which backup software cannot offer. But if you have data that you GOT to have,
backup in multiple places is still a MUST. |
| |
|
| 15. |
I didn't have EAZ-FIX
installed, I am having problems with my PC, can I use EAZ-FIX
to recover files or system? |
| |
No,
EAZ-FIX is a pro-activate protection solution. Not a reactive
recovery solution. |
| |
|
| 16. |
What is the
difference between EAZ-FIX and Ghost? |
| |
EAZ-FIX does not create system backup images. EAZ-FIX protects
your system and data based on what it is. EAZ-FIX only takes
seconds to take snapshot or restore system. EAZ-FIX does not
require bootable CD or Floppy to recover system. |
| |
|
| 17. |
What is the
difference between EAZ-FIX and XP System Restore? |
| |
XP System Restore provides rollback for the
Windows's system file and registry. EAZ-FIX provides
rollback
for the entire drive including Windows OS, third
party applications and data. XP System Restore only
works in Windows OS. EAZ-FIX stills works if Windows
OS fails. |
| |
|
| 18. |
What operating
systems are supported by EAZ-FIX? |
|
Windows 98, Windows ME, Windows 2000, Windows XP
Home/Professional. |
| |
|
| 19. |
What file systems are
supported by EAZ-FIX? |
| |
FAT, FAT32, NTFS |
| |
|
| 20. |
Does EAZ-FIX support
Windows XP 64? |
| |
Yes |
| |
|
| 21. |
Does EAZ-FIX Support
Linux? |
| |
No |
| |
|
| 22. |
Can I install EAZ-FIX
on servers or RAID drives? |
| |
No,
EAZ-FIX is not a server product. It's not designed to
support RAID drives. |
| |
|
| 23. |
Can I install EAZ-FIX
on dual boot systems? |
| |
Yes, you need to select Custom Setup and install
EAZ-FIX in
each OS. Check details in EAZ-FIX User's Guide. |
| |
|
| 24. |
Does EAZ-FIX support
silent setup or network deployment? |
|
Yes, check for details in
EAZ-FIX deployment
whitepaper. |
| |
|
| 25. |
Can I deploy EAZ-FIX
with Symantec Ghost or other imaging software? |
| |
Yes, check details in
EAZ-FIX deployment
whitepaper. |
| |
|
| 26. |
How can I restore the
system when I can't even boot into Windows? |
| |
EAZ-FIX has a subsystem console which works below
Windows OS. You can take snapshots and restore system
from subsystem console. To access subsystem console, press HOME
key when you see the EAZ-FIX flash screen during
reboot. |
| |
|
| 27. |
If I don't like the
snapshot I restored to, can I go back? |
| |
Yes, you can go back and forth between snapshots. |
| |
|
| 28. |
I forgot my EAZ-FIX
password, how can I recover the password? |
|
Please contact
support@eazsolution.com for assistance with password related
issues. |
| |
|
| 29. |
Can I hide EAZ-FIX
program interface from end-users? |
|
Yes, you can hide both application console and subsystem
console from end-users. |
| |
|
| 30. |
Can I defrag the
drives protected by EAZ-FIX? |
| |
No, we don't recommend you to uninstall EAZ-FIX
before defrag the drives. But EAZ-FIX has a
build-in snapshot defragmenter, it's recommended you use
snapshot defragmenter to defrag EAZ-FIX protected
drives. |
|
|
| 31. |
How can I purchase EAZ-FIX? |
| |
Please send your inquiry to
sales@eazsolution.com
for your local resellers and purchase information. |
|
|
| 32. |
How do I activate EAZ-FIX after purchase it? |
| |
you might find EAZ-FIX activation info on this page:
http://www.eazsolution.com/registration.htm |
|
|
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